Section 1: Attitudes and Social Cognition

2. Joan first experiences cognitive dissonance, her thoughts and attitudes were contradictory about Annette. Finally, with friends of Joan's treating Annette well, she was able to add positive cognitions, which enabled her to change her impression of Annette.

Section 4: Positive and Negative Social Behavior

8. Define each approach to aggression. The observational-learning approach seems appropriate here. The social and environmental conditions are supported by McVeigh's past experiences (his military background, access to guns) One of the consequences for him was fame and notoriety, the other was that he will give up his life.