(See related pages)
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| 1 Differentiate between hearing and listening. |
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| 2 Discuss three reasons why listening is important in our lives. |
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| 3 Define and discuss examples of active, empathic, critical, and enjoyment listening. |
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| 4 Analyze barriers to effective listening, including internal and external noise, perceptions of others, and yourself. |
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| 5 Use strategies for critical thinking to evaluate both the communication situation and the message of the speaker. |
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| 6 Discuss several strategies for using verbal and nonverbal communication to improve your listening effectiveness. |
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| 7 Adapt general strategies for effective listening to specific listening situations. |
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| 8 Engage in ethical listening behaviors. |