Read each question carefully and select the best answer.

1		Which of the following is true regarding the way we think about hearing and listening?
			A)	Hearing represents how we receive sound, while listening represents how that sound is passively received.
			B)	Hearing is the active process of receiving sound, while listening is more of a passive process of encoding that information.
			C)	Hearing represents how we receive sound, while listening represents how that sound is actively received and interpreted by the receiver.
			D)	Hearing and listening are both synonymous with each other.
2		The instinctive focus we give to important stimuli in our environment is called
			A)	automatic attention.
			B)	selective attention.
			C)	hearing.
			D)	perception.
3		Approximately what percentage of college students' communication activity is devoted to listening?
			A)	21%
			B)	32%
			C)	44%
			D)	53%
4		The part of our consciousness that interprets and assigns meaning to stimuli we pay attention to is called
			A)	short-term memory.
			B)	long-term memory.
			C)	attention.
			D)	working memory.
5		Our internal "filing system" for our thoughts is organized through the use of __________.
			A)	filters
			B)	schema
			C)	nurogenic Processes
			D)	synaptic Storage
6		The concept which most easily distinguishes between active and empathic listening is called
			A)	schema.
			B)	critical thinking.
			C)	empathy.
			D)	perception.
7		The type of proof that deals with emotion is called
			A)	logos.
			B)	pathos.
			C)	ethos.
			D)	enthymeme.
8		This is a common fallacy which involves one's attempt to make appeals by connecting ideas to popular opinion rather than taking into account the substance of the issue at question.
			A)	begging the question
			B)	straw person
			C)	non sequitor
			D)	ad populum
9		In a group meeting Ben states, "I think your opinion is invalid. I have been doing this for five years and know how things should be done around here." Ben's statement reflects which type of personal obstacle to effective listening?
			A)	defensiveness
			B)	experiential superiority
			C)	dogmatism
			D)	ethnocentrism
10		Which type of lecture cue is exemplified in the statement, "This is really critical for the test next week"?
			A)	semantic cues
			B)	importance cues
			C)	organizational cues
			D)	nonverbal cues