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Chapter Quiz
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1
An example of ethical behavior occurs in the opening case about Duke Energy, its executives, and their relationship with state energy regulators.
A)True
B)False
2
The leadership perspective in which leaders take the best of different philosophies and business practices while avoiding the negatives is known as omnicentric.
A)True
B)False
3
In the _______ stage of integrative thinking, the decision-maker uses a mental map to arrange a sequence of decisions that will lead to a specific outcome.
A)architecture
B)salience
C)causality
D)resolution
4
A leader who has personal attributes or charisma that influence subordinates and make them devoted to that leader possesses __________ power.
A)information
B)referent
C)expert
D)legitimate
5
Too much emotional intelligence can result in difficulty making tough decisions that will the feelings of others.
A)True
B)False
6
According to Peter Senge, it is no longer possible for anyone at the top of the organization to figure it all out. Integrated thinking and acting must take place at all levels of the organization.
A)True
B)False
7
________ benchmarking endeavors to determine best practices, regardless of industry.
A)competitive
B)process
C)functional
D)non-interfering
8
The methods used in a compliance-based approach to organizational ethics include education, reduced discretion, auditing and controls, and penalties.
A)True
B)False
9
Which of the following is NOT a key element in developing a highly ethical organization?
A)corporate credos and codes of conduct
B)role models
C)external reporting obligations
D)policies and procedures
10
The Sarbanes-Oxley Act of 2002 provides considerable legal protection to employees of publicly traded companies who report unethical or illegal practices.
A)True
B)False





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