Three key activities—setting a direction, designing
the organization, and nurturing a culture and ethics—are all part of what effective leaders do on a regular
basis. Explain how these three activities are interrelated.
Define emotional intelligence (EI). What are the key
elements of EI? Why is EI so important to successful
strategic leadership? Address potential "downsides."
The knowledge a firm possesses can be a source of
competitive advantage. Describe ways that a firm can
continuously learn to maintain its competitive position.
How can the five central elements of "learning organizations"
be incorporated into global companies?
What are the benefits to firms and their shareholders
of conducting business in an ethical manner?
Firms that fail to behave in an ethical manner can incur
high costs. What are these costs and what is their source?
What are the most important differences between an
"integrity organization" and a "compliance organization"
in a firm's approach to organizational ethics?
What are some of the important mechanisms for promoting
ethics in a firm?
