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Summary Review Questions
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  1. Explain the role of knowledge in today's competitive environment.

  2. Why is it important for managers to recognize the interdependence in the attraction, development, and retention of talented professionals?

  3. What are some of the potential downsides for firms that engage in a "war for talent"?

  4. Discuss the need for managers to use social capital in leveraging their human capital both within and across their firm.

  5. Discuss the key role of technology in leveraging knowledge and human capital.







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