| Summary Review Questions (See related pages)
- Explain the role of knowledge in today's competitive
environment.
- Why is it important for managers to recognize the
interdependence in the attraction, development, and
retention of talented professionals?
- What are some of the potential downsides for firms
that engage in a "war for talent"?
- Discuss the need for managers to use social capital in leveraging
their human capital both within and across their firm.
- Discuss the key role of technology in leveraging
knowledge and human capital.
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