iCheck Microsoft Office 2003 Introductory

These articles further explore computer safety, ethics, and many other topics covered in the Technology Handbook found in the student edition.

Using Help and Other Productivity Tools (p. H43)

Introduction Learn more about Help and the Microsoft Office Online Web site.

Directions Read the information below and apply what you learn to answer the questions. Check your work carefully, and click Check Answers.

The Help and Support Center

As you know, each Windows application includes a Help menu on the menu bar. The Help menu enables you to answer questions that are related to the particular application that you are using.

For more general questions related to Windows, use the Help and Support Center, which is accessed by choosing Start>Help and Support. The Help and Support Center on Windows XP includes the following Help topics:

1. What’s new in Windows XP?
2. Music, video, games, and photos
3. Windows basics
4. Networking and the Web
5. Working remotely
6. Security and administration
7. Customizing your computer
8. Accessibility
9. Printing and faxing
10. Performance and maintenance
11. Hardware
12. Fixing a problem
13. Send your feedback to Microsoft

In addition, you can research certain tasks, such as updating Windows, finding compatible hardware and software for Windows, and using Tools to diagnose problems. You can also search for Windows-related topics.

Microsoft Online Web Site

Microsoft.com includes information about both Microsoft Office and Microsoft Windows. Microsoft Office Online (office.microsoft.com) presents troubleshooting tips and additional information for the following applications: Access, Excel, FrontPage, InfoPath, Live Meeting, OneNote, Outlook, PowerPoint, Project, Publisher, Visio, and Word. This site also offers many other features, including templates, downloads, and Clip Art.

Microsoft Windows Online (microsoft.com/windows) features information about all versions of Windows XP. The Web page for Windows XP Home includes many troubleshooting tips as well as free downloads and security updates.

1			What is the difference between the Help menu and the Help and Support Center?
2			Which Help feature would you use to find information about how to save a Word document?
3			Which Help feature would you use to find basic information about Windows?
4			Name three types of information you could find at Microsoft Online.