Based on the market-leading U.S. text Operations Management, this Asia Global Edition is written for the Asian students. It features the latest concepts and applications, and covers the practice of operations around the world with an emphasis of Asia, while preserving the foundations that have made the U.S. text a bestseller. The book is intended as an introductory textbook for operations management.

• Updates on the latest development, thinking and practices on operations management particularly in areas of sustainability, eco-friendly or green operations, product and service design and supply chain management
• More discussions, illustrations and examples of how companies are reacting to increasing pressure from regulators and the public to be more environmentally-friendly in designing, producing and delivering their products and services, and on issues such as use of technology and emerging supply chain practices.
• Updates on new and/or more recent readings in almost all of the chapters to provide the latest information, challenges and developments on the management of operations in Asia and the world.
• A new chapter on waiting lines (Chapter 18: Management of Waiting Lines), which covers the causes and characteristics of waiting lines, and includes techniques and ideas that managers could use to manage waiting.
• Group-based questions have been included under “Group/Experiential Learning Exercises”. These questions, which require students to work in teams to research, debate and discuss content in the chapter, provide a new learning platform for students to interact, share and sharpen their thinking and understanding on operations.