 |
| 1 | |
All of the following questions are suitable to ask in an information interview EXCEPT: |
| | A) | How do you spend a typical day? |
| | B) | How soon after you joined this company did you get your first raise? |
| | C) | How did you get this job? |
| | D) | What do you like best about your job? What do you like least? |
|
|
|
| 2 | |
More than _____ % of all new jobs are found not by responding to an ad but through networking with personal contacts. |
| | A) | 20 |
| | B) | 40 |
| | C) | 60 |
| | D) | 100 |
|
|
|
| 3 | |
When you're creating your résumé, you should following all of these guidelines EXCEPT: |
| | A) | Use "I" frequently to emphasize your own accomplishments. |
| | B) | Give details to support your claims. |
| | C) | Emphasize problem-solving, organizational, interpersonal and communication skills. |
| | D) | Emphasize things you've done during the past three to five years. |
|
|
|
| 4 | |
A targeted résumé should be used when |
| | A) | You want to emphasize what you can do. |
| | B) | You have had impressive job titles during your career. |
| | C) | Your education and work history are logical preparation for the position you want. |
| | D) | You want to use the traditional résumé format. |
|
|
|
| 5 | |
To reduce the possibility of your electronic résumé being blocked by a company's spam filter, you should do all of the following EXCEPT: |
| | A) | Send your résumé to only one recipient per message. |
| | B) | Copy your résumé into the body of the e-mail message instead of including it as an attachment. |
| | C) | Avoid words that spam filters are likely to block (such as cash, expand and free). |
| | D) | Add "NOT spam" to your subject line. |
|
|
|
| 6 | |
Any of the following would be a good choice for a reference EXCEPT: |
| | A) | A former teacher or volunteer administrator. |
| | B) | A family member if you have worked in your family's business. |
| | C) | Someone who can vouch for your character. |
| | D) | Someone who can comment on skills relevant to your targeted position. |
|
|
|
| 7 | |
Jenny is writing a job application letter to accompany her résumé. In the letter, she should do all of the following EXCEPT: |
| | A) | Show how much she knows about the organization. |
| | B) | Show how her qualifications can help the organization meet its needs. |
| | C) | Show how she differs from other applicants. |
| | D) | Show how much she needs the job. |
|
|
|
| 8 | |
In a job application letter, you should use |
| | A) | One or two full sentences, followed by a bulleted list. |
| | B) | Brief sentence fragments and lots of white space. |
| | C) | Full sentences and paragraphs. |
| | D) | A full sentence only at the beginning and end, with short, parallel phrases in the body. |
|
|
|
| 9 | |
In both solicited and prospecting letters, you should do all of the following EXCEPT: |
| | A) | Address the letter to Dear Sir/Madam if you don't have a specific person's name. |
| | B) | Indicate the specific position for which you are applying. |
| | C) | Ask for an interview. |
| | D) | Show knowledge of the company and the position. |
|
|
|
| 10 | |
A prospecting job application letter is similar in structure to |
| | A) | A 1-2-3 presentation. |
| | B) | A persuasive direct request. |
| | C) | An indirect informational message. |
| | D) | A problem-solving persuasive message. |
|
|
|
| 11 | |
All of the following are examples of traditional interview questions EXCEPT: |
| | A) | Tell me about yourself. |
| | B) | Why should I hire you? |
| | C) | Where do you see yourself in 20 years? |
| | D) | What have you read recently? |
|
|
|
| 12 | |
In a video interview, you can expect about ___ % of the attention to be focused on what you say. |
| | A) | 50 |
| | B) | 10 |
| | C) | 33 |
| | D) | 66 |
|
|
|
| 13 | |
All of the following are examples of specific types of interviews EXCEPT: |
| | A) | Stress. |
| | B) | General. |
| | C) | Behavioural. |
| | D) | Situational. |
|
|
|
| 14 | |
If an interviewer asks you to describe a time when you took a leadership role to salvage a team project that had gone off track, an appropriate response would be any of the following EXCEPT: |
| | A) | An example you make up on the spot because you've never experienced the situation the interviewer describes. |
| | B) | An example where you can explain what you did and what happened as a result. |
| | C) | An example where you acted in a certain way, but would act differently if the situation were different. |
| | D) | An example where you can respond to follow-up questions, such as what your manager thought of your actions. |
|
|
|
| 15 | |
A manager makes the following comment in an employee's performance appraisal: "Susan needs to devote more effort to her work and less to her social networking activities." Is that an appropriate comment? |
| | A) | Yes, because it gives clear direction on how Susan can improve her work performance. |
| | B) | No, because it doesn't mention which specific social networking site(s) Susan was using. |
| | C) | No, because it doesn't specify what percentage of time the manager considers acceptable to spend on social networking sites. |
| | D) | No, because the comment is too vague. It should give specific instances when the manager saw Susan spending time on social networking sites instead of working. |
|
|
|
| 16 | |
If a former employee asks you for a letter of reference, your letter should include all of the following types of statements EXCEPT: |
| | A) | Whether you would rehire the person. |
| | B) | How well, and for how long, you have known the person. |
| | C) | A summary of your own career and accomplishments. |
| | D) | Specific examples to illustrate positive statements you make. |
|
|
.