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After completing Chapter 13, you will be able to:
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13.1 Identify the elements that are important in a patient reception area. |
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13.2 Discuss ways to determine what furniture is necessary for a patient reception area and how it should be arranged. |
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13.3 List the housekeeping tasks and equipment needed for this area of the office. |
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13.4 Summarize the OSHA regulations that pertain to a patient reception area. |
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13.5 List the types of reading material appropriate to a patient reception area. |
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13.6 Describe how modifications to a reception area can accommodate patients with special needs. |
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13.7 Identify special situations that can affect the arrangement of a reception area. |