Matching Quiz

Match the following terms and definitions


1				Interpersonal exchange of information and understanding.


2				Process in which receivers create their own meaning.


3				Interference with the transmission and understanding of a message.


4				Any individual attribute that hinders communication.


5				The study of words.


6				Language or terminology that is specific to a particular profession, group, or company.


7				Capacity of a communication medium to convey information and promote understanding.


8				Expressive and selfenhancing behaviour, but does not take advantage of others.


9				Expressive and selfenhancing behaviour, but takes unfair advantage of others.


10				Timid and selfdenying behaviour.


11				Messages sent through means other than spoken or written words.


12				Actively decoding and interpreting verbal messages.


13				Does not follow the chain of command or legitimate organizational structure.


14				Unofficial communication system that follows no chain of authority or formal structure.


15				Those who consistently pass along grapevine information to others.


16				Those who use the grapevine to enhance their power and status.


17				Shifting work generally performed from the office to home or some other convenient location using advanced communication technologies.

Answer choices for questions 1 through 17

A)	Media richness
B)	Jargon
C)	Liaison individuals
D)	Semantics
E)	Aggressive style
F)	Communication
G)	Noise
H)	Telecommuting/Teleworking
I)	Organizational moles
J)	Non-assertive style
K)	Listening
L)	Grapevine
M)	Perceptual model of communication
N)	Non-verbal communication
O)	Personal barriers
P)	Informal communication- channel
Q)	Assertive style