Fill in the Blank

Match the following


1				_____ occurs when one party perceives its interests are being opposed or set back by another party.


2				Conflict that contributes to a positive outcome by serving an organization’s interests is called _____.


3				Conflict that is counterproductive and threatens the interests of the organization is called _____.


4				Interpersonal opposition driven by personal dislike or disagreement is known as _____.


5				A _____ is a one-time-only day off with pay to allow a problem employee to reflect and recommit to the organization’s values and mission.


6				An _____ is a conflict resolution strategy that involves assistance from a third party; used when both parties are unable find resolution on their own.


7				A _____ occurs when two interdependent parties, each with their own opposite preference, seek to make a decision that will result in one party winning at the expense of the other.


8				An _____ occurs when two interdependent parties with their own preferences and values seek a win–win resolution through greater dialogue and cooperation.

Answer choices for questions 1 through 8

A)	personality conflict
B)	day of contemplation
C)	distributive negotiation
D)	functional conflict
E)	Conflict
F)	dysfunctional conflict
G)	integrative negotiation
H)	alternative dispute resolution