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Matching Quiz
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Match the following terms and definitions
1


One party perceives its interests are being opposed or set back by another party.

2


Serves an organization’s interests.

3


Threatens the interests of an organization.

4


Interpersonal opposition driven by personal dislike or disagreement.

5


A onetimeonly day off with pay to allow a problem employee to reflect and recommit to the organization’s values and mission.

6


A conflict resolution strategy that involves assistance from a third party; used when both parties are unable to find resolution on their own.

7


Two interdependent parties, each with their own opposite preference, seek to make a decision that will result in one party winning at the expense of the other.

8


Two interdependent parties with their own preferences and values seek a win–win resolution through greater dialogue and cooperation.

Answer choices for questions 1 through 8
A)Personality conflict
B)Day of contemplation
C)Distributive negotiation
D)Functional conflict
E)Conflict
F)Dysfunctional conflict
G)Integrative negotiation
H)Alternative dispute- resolution (ADR)





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