Lisa Murray, skills development and education specialist at the Ontario municipality of Brampton, talks about how her organization handles talent management.

1. How does the City of Brampton strive to gain a competitive advantage when it comes to developing talented employees from recruitment to retirement?

Note to Instructors: Videos are also available on the Jones, Essentials of Contemporary Management, 4th Canadian Edition, DVD. Please contact your McGraw-Hill sales representative for more information.