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True or False Quiz
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1
Control systems can help managers detect opportunities in the environment.
A)TRUE
B)FALSE
2
A standard of performance that measures quality is operating costs.
A)TRUE
B)FALSE
3
Giving suppliers stringent product specifications is one form of feedforward control.
A)TRUE
B)FALSE
4
Feedforward and feedback controls are, in essence, the same thing.
A)TRUE
B)FALSE
5
Concurrent control occurs during the actual production phase.
A)TRUE
B)FALSE
6
The three mechanisms used to assess output are financial measures, operating budgets and direct supervision.
A)TRUE
B)FALSE
7
Ambitious goals might encourage managers to focus on short-term accomplishments if they are not flexible.
A)TRUE
B)FALSE
8
MBO can be used as a form of behaviour control.
A)TRUE
B)FALSE
9
Direct supervision of employees is an expensive form of behavioural control.
A)TRUE
B)FALSE
10
A well-defined and extensive bureaucratic control system can encourage innovation.
A)TRUE
B)FALSE
11
Output and behaviour control are sometimes inappropriate.
A)TRUE
B)FALSE
12
Clan control is created by an externally-imposed system of constraints.
A)TRUE
B)FALSE
13
Organizational culture can create control in situations where managers cannot use either output control or behaviour control.
A)TRUE
B)FALSE
14
Conservative cultures are likely to emphasize formal top-down planning.
A)TRUE
B)FALSE
15
Managers that want to encourage innovation will develop specific, difficult goals for subordinates.
A)TRUE
B)FALSE





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