John Sicard, COO of Kinaxis in Ottawa, talks about the role HR plays when business is undergoing a major transformation, including getting employees involved and overcoming their resistance to change. Kinaxis helps organizations deal with complex supply chain management.

1. Why did Kinaxis undergo a major transformation?
2. How did Sicard couple the business transformation with a cultural transformation?
3. How did the employees react to the organizational changes?
4. What was the role of HR in the successful transformation?

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