Site MapHelpFeedbackPractice Problems
Practice Problems
(See related pages)

When you are in the planning phase for a message, your activities would include all of the following EXCEPT:
A)Define your purpose.
B)Choose a channel.
C)Create a draft.
D)Consider design issues.
In which part of the writing process is it MOST important to know the rules of grammar?
D)Every part of the process.
Steven analyzes his audience to determine how much company history he will need in his report. What part of the writing process does this activity represent?
Often you will get the best revision by doing all of the following EXCEPT:
A)Setting aside your draft and taking some time away from it.
B)Reading through your document from start to finish.
C)Using WIRMI to replace awkward phrasing with what you really want to say.
D)Relying on a computerized spelling and grammar checking program to catch every error.
When you're choosing a writing style to give bad news to a senior manager, you should
A)Use passive structures to deflect blame away from yourself.
B)Be direct so you sound confident.
C)Choose a very flat style to avoid exaggerating the seriousness of the problem.
D)Be more formal than usual so you'll sound credible.
All of the following activities will help you improve your writing style EXCEPT:
A)Reading what a lot of different people have written.
B)Listening to someone else read your draft out loud.
C)Researching your company's old documents and following their style exactly.
D)Starting with a clean screen or page.
Tom Becktold, vice president of marketing at Business Wire, needs to complete an easy-to-read report for the busy members of his organization's executive board. Which of the following pieces of advice should he NOT follow as he is creating his document?
A)Put meaning into the subject and verb of the sentence.
B)Avoid words that don't add anything.
C)Use active verbs and concrete language whenever possible.
D)Avoid long sentences.
Which of the following is the BEST situation in which to use technical jargon in a document?
A)A job application letter.
B)A memo to a new external customer.
C)An e-mail to the CEO of your company.
D)A press release that will be read by the general public.
Which of the following is the BEST reason to use technical jargon?
A)You want to impress readers with your expertise on the topic.
B)You know how to use the term precisely.
C)The term is essential and known to readers.
D)Using it will create alliteration.
Transition words and sentences do all of the following EXCEPT:
A)Signal the connection between ideas to the reader.
B)Tell whether the next sentence continues the previous thought or starts a new idea.
C)Tell whether the idea that comes next is more or less important than the previous thought.
D)Interrupt the flow of ideas.
Passive verbs have at least three disadvantages. Which of the following is NOT one of them?
A)If all of the information in the original sentence is retained, passive verbs make the sentences longer.
B)Using many passive verbs, especially in material that has a lot of big words, can make the writing boring and pompous.
C)Passive verbs can allow the writer to avoid assigning blame.
D)If the agent is omitted, it is not clear who is responsible for doing the action.
Three factors influence how easy a text is to read. Which of the following is NOT one of them?
A)How the ideas are organized.
B)How complex the ideas are.
C)How the document is designed.
D)How comfortable the writer is with the subject matter.
When youare writing for the Web, you should
A)Make the text about half as long as it would be in a paper document.
B)Make sure the content extends beyond the first screen.
C)Grab readers' attention within the first two minutes.
D)Not use any distracting elements such as sidebars.
How can you improve the quality of the feedback you get from reviewers?
A)By letting reviewers choose what they want to comment about.
B)By asking reviewers for comments about specific aspects of your document.
C)By choosing reviewers who have a favourable opinion of you and your writing.
D)By choosing reviewers who often write the type of document you're writing.
Wikis are useful tools for
A)Attracting more customers.
B)Giving and getting feedback.
C)Analyzing a problem.
D)Getting your company's story out to the media.

Business Communication NOWOnline Learning Center

Home > Chapter 3 > Practice Problems