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Multiple Choice Quiz
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1

The common abbreviation for Pap smear is
A)PS
B)ps
C)Pap
D)Psm
2

The appointment scheduling system that assumes a steady stream of patients all day long at regular, specified intervals is called
A)time-specified scheduling.
B)advance scheduling.
C)computerized scheduling.
D)open-hours scheduling.
3

Which of the following appointment scheduling systems is also called stream scheduling?
A)wave scheduling
B)modified-wave scheduling
C)time-specified scheduling
D)double-booking system
4

Most patients are willing to wait no more than ____ to be seen by a physician.
A)20 minutes
B)45 minutes
C)60 minutes
D)90 minutes
5

Physical examinations or procedures such as physical therapy or ultrasound are scheduled only at certain times in
A)advance scheduling.
B)wave scheduling.
C)cluster scheduling.
D)time-specified scheduling.
6

In some specialties, patients may be booked weeks or months ahead in ____ scheduling.
A)cluster
B)advance
C)time-specified
D)wave
7

A medical assistant tells a patient that fasting prior to having blood drawn means
A)refraining from eating and drinking anything, beginning the night before the test.
B)eating a diet low in carbohydrates and fats for 12 hours before having blood drawn.
C)avoiding food except liquids for 2 hours before the procedure.
D)eating and drinking as usual but not taking medications prior to the test.
8

The first step in preparing the appointment book is to
A)schedule new patient appointments.
B)establish the matrix of the appointment book.
C)schedule routine appointments.
D)plan for double booking
9

A patient with ____ requires extra consideration when scheduling and should not be scheduled for late morning.
A)arthritis
B)diabetes
C)asthma
D)back pain
10

Which of the following appointment scheduling systems allows patients to arrive at their own convenience with the understanding that they will be seen on a first-come, first-served basis?
A)wave scheduling
B)open-hours scheduling
C)cluster scheduling
D)modified-wave scheduling





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