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1 | |
Which of the following is a correct dateline for a business letter? |
| | A) | August, 20, 1998 |
| | B) | Aug. 20, 1998 |
| | C) | August 20, 1998 |
| | D) | Aug. 20 1998 |
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2 | |
The complimentary closing is |
| | A) | optional. |
| | B) | placed one line below the last line of the body. |
| | C) | positioned at the writer's discretion. |
| | D) | placed two lines below the last line of the body. |
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3 | |
The most common envelope size used for correspondence is |
| | A) | No. 10. |
| | B) | tan Kraft. |
| | C) | No. 6. |
| | D) | padded. |
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4 | |
The most modern letter style is |
| | A) | modified-block. |
| | B) | full-block. |
| | C) | simplified. |
| | D) | block. |
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5 | |
Editing involves checking a document for factual accuracy, logical flow, conciseness, and |
| | A) | spelling. |
| | B) | format errors. |
| | C) | clarity and tone. |
| | D) | grammar. |
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6 | |
A basic rule for using a plural in medical terms is that with terms ending in |
| | A) | um, add an a. |
| | B) | us, add an i. |
| | C) | a, keep the a and add e. |
| | D) | is, keep the is and add es. |
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7 | |
Which letter style uses open punctuation and is too informal to use in a medical office? |
| | A) | modified-block |
| | B) | simplified |
| | C) | full-block |
| | D) | block |
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8 | |
Formatting, data, and ____ errors can occur when preparing a document. |
| | A) | content |
| | B) | mechanical |
| | C) | language |
| | D) | technical |
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9 | |
Effective professional correspondence uses an appropriate style, clear and concise language, and |
| | A) | the passive voice. |
| | B) | the active voice. |
| | C) | open punctuation. |
| | D) | mixed punctuation. |
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10 | |
The letter writer's initials followed by a colon or slash and the typist's initials are called the |
| | A) | identification line. |
| | B) | signature block. |
| | C) | notations. |
| | D) | closing. |
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