Try the following questions and see if you have a good grasp of the material in the chapter. These questions are indicative of the level of detail you may be asked to recall on exams

A narrower span of control is consistent with the trend towards employee involvement and teamwork. Is this statement true or false?

The first question hinges on your understanding of what span of control is. A narrow span (tall structure) means that each manager has fewer employees to supervise. It also means you need more managers (more levels). When there is a wide span of control (flat structure), fewer managers are required which is consistent with organizations that rely heavily on employee involvement and teamwork. The answer is false.

Formalization represents the establishment of standardization as a coordinating mechanism. Is this statement true or false?

In question two, you are asked about one of the elements of organizational structure. Formalization in the context of organizational design refers to systems of standardization that organizations use such as, rules, policies, and procedures. The answer is true.

One problem with the divisional structure is that it increases the risk of duplication and underutilization of resources. Is this statement true or false?

The third question refers to a specific form of organizational structure. Think of divisional structures as self-contained mini organizations. If geographically based, then a division in one region would mirror that of another in a different region. Each division might have its own marketing, human resources, or manufacturing departments. Certainly if these are not coordinated effectively, there could be duplication. The answer is true.

Organizational size, technology, and environment are:

The last question gives you a chance to demonstrate your understanding of the various typologies used in the chapter. Students with a good grasp of the way the chapter is organized will have no difficulties with this question. Essentially, those three things listed in the question refer to the determinants (contingencies) of organizational design. Those are the things you must consider before deciding how to structure/design an organization. The correct answer is E.