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In This Site Advanced Topics Excel Template/Data files Interactive Operations Management (IOM) Java applets Memo Writing Exercises Screencam Tutorials Updates and Errata Visit the Operations Management Center Chapter 1 Introduction to Operations Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 2 Competitiveness, Strategy, and Productivity Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 3 Forecasting Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 4 Product and Service Design Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 4S 5 Supplement: Reliability Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 5 Strategic Capacity Planning for Products and Services Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 5S 7 Supplement: Decision Theory Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 6 Process Selection and Facility Layout Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 7 Design of Work Systems Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 7S 10 Supplement: Learning Curves Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 8 Location Planning and Analysis Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 8S 12 Supplement: The Transportation Model Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 9 Management of Quality Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 10 Quality Control Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 10S 15 Supplement: Acceptance Sampling Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 11 Supply Chain Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 12 Inventory Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 13 Aggregate Planning Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 14 MRP and ERP Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 15 JIT and Lean Operations Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 15S 20 Supplement: Maintenance Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 16 Scheduling Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 17 Project Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 18 Management of Waiting Lines Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations

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In This Site Advanced Topics Excel Template/Data files Excel Templates Instructor's Manual Interactive Operations Management (IOM) Java applets Lecture Scripts - How to Use Excel Templates Memo Writing Exercises PowerPoint Presentations Screencam Tutorials Test Bank Updates and Errata Visit the Operations Management Center Chapter 1 Introduction to Operations Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 2 Competitiveness, Strategy, and Productivity Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 3 Forecasting Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 4 Product and Service Design Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 4S 5 Supplement: Reliability Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 5 Strategic Capacity Planning for Products and Services Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 5S 7 Supplement: Decision Theory Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 6 Process Selection and Facility Layout Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 7 Design of Work Systems Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 7S 10 Supplement: Learning Curves Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 8 Location Planning and Analysis Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 8S 12 Supplement: The Transportation Model Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 9 Management of Quality Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 10 Quality Control Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 10S 15 Supplement: Acceptance Sampling Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 11 Supply Chain Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 12 Inventory Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 13 Aggregate Planning Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 14 MRP and ERP Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 15 JIT and Lean Operations Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 15S 20 Supplement: Maintenance Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 16 Scheduling Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 17 Project Management Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations Chapter 18 Management of Waiting Lines Chapter Outline Glossary Learning Objectives Multiple Choice Quiz PowerPoint Presentations

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Chapter 1 Introduction to Operations Management Multiple Choice Quiz Chapter 2 Competitiveness, Strategy, and Productivity Multiple Choice Quiz Chapter 3 Forecasting Multiple Choice Quiz Chapter 4 Product and Service Design Multiple Choice Quiz Chapter 4S 5 Supplement: Reliability Multiple Choice Quiz Chapter 5 Strategic Capacity Planning for Products and Services Multiple Choice Quiz Chapter 5S 7 Supplement: Decision Theory Multiple Choice Quiz Chapter 6 Process Selection and Facility Layout Multiple Choice Quiz Chapter 7 Design of Work Systems Multiple Choice Quiz Chapter 7S 10 Supplement: Learning Curves Multiple Choice Quiz Chapter 8 Location Planning and Analysis Multiple Choice Quiz Chapter 8S 12 Supplement: The Transportation Model Multiple Choice Quiz Chapter 9 Management of Quality Multiple Choice Quiz Chapter 10 Quality Control Multiple Choice Quiz Chapter 10S 15 Supplement: Acceptance Sampling Multiple Choice Quiz Chapter 11 Supply Chain Management Multiple Choice Quiz Chapter 12 Inventory Management Multiple Choice Quiz Chapter 13 Aggregate Planning Multiple Choice Quiz Chapter 14 MRP and ERP Multiple Choice Quiz Chapter 15 JIT and Lean Operations Multiple Choice Quiz Chapter 15S 20 Supplement: Maintenance Multiple Choice Quiz Chapter 16 Scheduling Multiple Choice Quiz Chapter 17 Project Management Multiple Choice Quiz Chapter 18 Management of Waiting Lines Multiple Choice Quiz

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Course-wide Content Advanced Topics Excel Template/Data files Interactive Operations Management (IOM) Java applets Memo Writing Exercises Screencam Tutorials Updates and Errata Chapter 1 Introduction to Operations Management Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 2 Competitiveness, Strategy, and Productivity Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 3 Forecasting Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 4 Product and Service Design Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 4S 5 Supplement: Reliability Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 5 Strategic Capacity Planning for Products and Services Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 5S 7 Supplement: Decision Theory Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 6 Process Selection and Facility Layout Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 7 Design of Work Systems Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 7S 10 Supplement: Learning Curves Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 8 Location Planning and Analysis Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 8S 12 Supplement: The Transportation Model Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 9 Management of Quality Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 10 Quality Control Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 10S 15 Supplement: Acceptance Sampling Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 11 Supply Chain Management Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 12 Inventory Management Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 13 Aggregate Planning Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 14 MRP and ERP Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 15 JIT and Lean Operations Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 15S 20 Supplement: Maintenance Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 16 Scheduling Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 17 Project Management Chapter Outline Glossary Learning Objectives PowerPoint Presentations Chapter 18 Management of Waiting Lines Chapter Outline Glossary Learning Objectives PowerPoint Presentations

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